Open Positions 1
Experience Less Than 1 Year
Position Responsibilities / Duties
Support the bank’s Local and Security network during core support hours (07:00 – 18:00 Monday to Friday).
Work with the Architecture and Engineering and other functional groups within the bank to implement engineering solutions to meet the project and ad-hoc requirements of the organization.
Implement Policy on the banks WEB service devices I.E. Palo Alto.
Implement configurations on other security and load balancing appliances.
Support network and data center installations including racking, stacking and cabling of various types of equipment.
Ensure all design, implementation, support and maintenance activities adhere to the bank’s system development life cycle;
Ensure adherence to the bank’s standards and strategies;
Ensure all technical documentation is maintained to an appropriate level and reflects the as-installed environment;
Assist in problem determination activities, leveraging the bank’s fault reporting system;
Ensure faults reported via the bank’s fault reporting system are monitored, managed and progressed;
Ensure faults reported via the bank’s fault reporting system are updated with sufficient narrative to ensure a complete audit trail of a fault’s life-cycle;
Ensure alerts generated by the bank’s pro-active monitoring systems are managed and progressed;
Ensure carrier maintenance notifications are managed and progressed;
Provide support to 1st level support staff;
Be prepared to work unsociable hours and weekends, and be contactable when away from the office;
Be prepared to work a rotating 8 hour day schedule between 07:00 and 18:00 Monday to Friday.
Be prepared to work at varying locations day to day as work / project load dictates.
Participate in rotating on-call schedule.
Develop technical skills pertinent to role
Provide timely progress reporting to the Network Manager; and,
Undertake any other duties as reasonably requested by the Network Manager.
We look for
- Smart, driven and fast learners
- Logical thinker who enjoys problem solving
- Organised and methodical approach under pressure
- Self motivated
Experience / Knowledge Requirements
Should have experience with the maintenance of a large global corporate network consisting of multiple routers, switches and various network equipment. Experience with protocols such as TCP/IP, VoIP, OSPF, BGP, etc. is required. Should understand and have experience working with carriers and their networks. CCNA/CCNP, CCDA/CCDP is highly desirable. This position also requires strong interpersonal skills, project management and time management skills and a successful track record of coordinating and driving issues to resolution.