Application Support Engineer – Shared Services

Junior JRI America in Technology Email Job
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Job Detail

  • Open Positions 2
  • Experience 2 Years
  • Qualifications Degree Bachelor

Job Description

Job Overview

You will join a global team that supports SMBC’s critical banking applications, running on Linux, UNIX and Windows operating systems.

  • Work as part of a global team across Tralee, London and New York.
  • Provide support for a wide variety of Fintech applications and technologies, primarily in the release and production environment.
  • Implement automation solutions and preventative measures for repetitive tasks and issues.
  • Responsible for application configuration & deployment, issue resolution & business user requests.
  • Occasional travel to the USA is required for this role.
  • Excellent communication and organizational skills are expected.
  • Occasional weekend and oncall support will be required on a rotational basis.

What we look for

  • Smart, driven and fast learners with a positive attitude.
  • Logical thinker who enjoys problem solving.
  • Organised and methodical approach under pressure.
  • Proactive – provide solutions to problems before they surface.
  • Diligent with a strong eye for detail.
  • Multi-tasker who can juggle project work, with day to day issues and user requests.

Desirable Skills for Shared Services Support

  • Have some experience in a similar position OR have recently graduated from college with a degree in Computer Science or a related discipline.
  • Understanding of Linux operating systems.
  • Understanding of API technologies.
  • Understanding of Shared Services technologies.
  • Experience working with Google Apigee suite (Drupal, Nginx, Apache Qpid, ZooKeeper, Cassandra, PostgreSQL)
  • Experience with scripting languages such as: Shell, Python, Perl, JavaScript, or PowerShell.
  • Experience using automation tools or writing automation scripts.

Some of tools/technologies you will get to work with

  • Google Apigee Suite
  • OneSpan RA/OAS
  • Splunk
  • EG
  • IR360
  • GreenHat
  • UrbanCode
  • Atlassian Suite
  • Cisco Tidal/IBM TWS

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